Somali Passport Service Providers Competing for Bribes: Which Government Body Is Taking More?

This research investigates the prevalence of corruption and use of intermediaries at immigration sites, the municipality, and the Criminal Investigation Department (CID) in Mogadishu, Somalia. Through an online survey, 80 responses were recorded from residents in Mogadishu who work in academia, businesses, and international NGOs. Five anonymous civil servants were interviewed over telephone to further learn about the difficulties and potential solutions to the corruption problem. The statistical analysis revealed that Immigration is relatively less corrupted. This is due to changes in management and administrative reforms, ability to challenge fraudulent temptation of staff through call centers, and having better institutional and staff capacities than the other two institutions in question. Furthermore, direct supervision from the Ministry of Internal Security at the site of immigration with relatively enhanced working conditions with higher salaries allows for better functioning compared to Mogadishu Municipality, which is a local authority, and CID, a subdivision of an underpaid police department. Alternatively, more than half of the citizens use an intermediary to obtain their passports, birth certificates, and criminal record letters. According to the binary regression analysis, male applicants are more likely to use an intermediary than females.