A B S T R A C T
Article history:
Received 29 July 2024
Received in revised form
20 November 2024
Accepted 22 December 2024
This study explores how supply chain integration (SCI) affects the
performance of small and medium-sized enterprises (SMEs). Data were
gathered through surveys from SMEs in Mogadishu, Somalia, involving
supply, logistics, and operations managers as well as employees. The findings
indicate that SCI significantly enhances performance in areas such as cost
efficiency, product quality, delivery timeliness, and operational effectiveness.
The study highlights the importance of not only internal integration but also
strong connections with suppliers and customers. It adds to existing research
by providing empirical evidence on the performance benefits of supply
network integration and the factors driving these improvements. The study
recommends that managers adopt a comprehensive strategy to strengthen
both internal integration and collaboration with external supply chain
partners.
Keywords:
Supply chain integration
SME performance
Cost efficiency
Operational effectiveness
Supplier collaboration
© 2024 The Authors. Published by IASE. This is an open access article under the CC
BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/