Abstract
The building and maintenance of public trust, crucial for the efficient provision of public services and the advancement of democratic principles, heavily relies on good governance. This is defined by key traits such as transparency and responsiveness. This study aimed to thoroughly investigate the effects of implementing good governance practices on the improvement of public trust in the Mogadishu Municipality.
This research was conducted in Mogadishu Municipality and using a comprehensive approach. The process entailed the distribution and analysis of survey questionnaires to a meticulously selected sample of 385 participants. The selection of this diverse group was intended to ensure a thorough representation of the municipality’s population, aiming to include a variety of viewpoints and experiences about the current governmental practices.

This study’s results indicate a statistically significant correlation between the adoption of effective governance measures and the level of trust among citizens in Mogadishu Municipality. Responsiveness has been recognised as the foremost factor in fostering public trust in local government within the context of effective governance. This underlines the critical need for immediately and appropriately addressing public demands and concerns as a vital element of building and maintaining trust.

The study indicated that, although being regarded as a fundamental principle of good administration, transparency did not significantly influence public trust in the context of Mogadishu Municipality. The unforeseen discovery acts as a stimulus for more inquiry into the local population’s dynamics and expectations around governance processes.