Social media for knowledge-sharing: A systematic literature review

Advanced social media tools have changed the way people communicate, share content, interact, and collaborate. Nowadays, social media (SM) is becoming a valuable platform for facilitating knowledge sharing (KS) and communication, not only on a personal or individual level, but also for organizations. This trend has attracted significant attention from the professional and academic fields. However, despite the important and rapid growth of research in this area, few attempts have been made to systematically review and incorporate findings from previous surveys, and to assess the current state of research regarding social media’s use in knowledge sharing.