A gap in empirical research has been identified regarding job satisfaction in
Somalia's higher education sector, specifically at SIMAD University. To
address this gap, this study aims to evaluate job satisfaction among both
academic and nonacademic staff at the university. Data were collected from
SIMAD University staff using purposive sampling, with 208 participants
completing a structured questionnaire. The analysis was conducted using
descriptive statistics and correlation analysis to assess job satisfaction levels,
and Cronbach's alpha was used to test the reliability of the data. The findings
show that, overall, staff have a high level of job satisfaction, though they
expressed lower satisfaction in two areas: appointment and promotion
processes and the physical work environment (organizational conditions).
Additionally, all factors were positively correlated with job satisfaction. This
study highlights areas where employee satisfaction could be improved,
especially in the areas of promotions and the physical environment, and
discusses the implications of these findings for university management.