Factors Influencing the Adoption of E-Banking in Somalia

Abstract
The electronic banking concept has been in practice worldwide, especially in
developed nations, compared to developing countries where Somalia is no exception to
this trend. The purpose of this study is to identify the factors that determine e-banking
adoption in Somalia. Since the introduction of e-banking, several studies have explored
diverse e-banking concepts in developing nations. This study identified four main
determinants of e-banking adoption, which include internet speed, trust, perceived ease
of use, and perceived usefulness. This study's findings show that internet speed, trust,
perceived ease of use, and perceived usefulness played a significant role in determining
e-banking adoption. The method employed in this study involved primary data through
an online survey questionnaire. The study's limitation is basically quantitative research;
hence, future research should include other geographical areas such as other Somalia
cities, meeting the findings' generalization. This study also suggests that future research
should implement a longitudinal study where recurring measurement on respondents is
done, thereby understanding the e-banking adoption behavior over time.