Online information management system (OIMS) contributes to the overall
operations of higher education systems, enhancing operations' productivity
and facilitating the university's service delivery. This article highlights the
use of the OIMS system by SIMAD University (SU). The system is crucial in
enhancing the university's productivity and performance. In this research,
the technology acceptance model (TAM) and the unified theory of acceptance
and use of technology (UTAUT) are combined to provide a stronger
understanding of information systems (IS). Other than that, the model was
tested based on the sample size of 100 staff and students from different
departments using the path coefficient created via a bootstrapping method.
According to the obtained results, perceived usefulness (PU) and perceived
ease of use (PEOU) have little impact on users' intentions to utilize IS. Still,
facilitating condition (FC), performance expectancy (PE), as well as effect
expectancy (EE) do have an impact. The knowledge and literature in the field
of this study are enriched by looking at the UTAUT and TAM from the
standpoint of IS.